[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/consumerinsuranceguide.com\/auto\/car-insurance-customer-satisfaction-hits-all-time-high\/#BlogPosting","mainEntityOfPage":"https:\/\/consumerinsuranceguide.com\/auto\/car-insurance-customer-satisfaction-hits-all-time-high\/","headline":"Car insurance customer satisfaction hits all-time high","name":"Car insurance customer satisfaction hits all-time high","description":"Led primarily by increases in satisfaction with policy offerings, billing and payment options, overall customer satisfaction with auto insurance companies has reached an all-time high, according to the J.D. Power and Associates 2012 U.S. Auto Insurance Study. It measures customer satisfaction with auto insurance companies across five factors: interaction, price, policy offerings, claims and billing and payment. Overall satisfaction with auto insurance companies is 804 (on a 1,000-point scale), up 14 points from 2011. Satisfaction...","datePublished":"2012-06-28","dateModified":"2012-06-28","author":{"@type":"Person","@id":"https:\/\/consumerinsuranceguide.com\/author\/cigstaff\/#Person","name":"Consumer Insurance Guide Staff","url":"https:\/\/consumerinsuranceguide.com\/author\/cigstaff\/","identifier":10,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e539df6fdc5aef72b4a0d68627b0bab3047a379c7445b41494fb245424359e5c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e539df6fdc5aef72b4a0d68627b0bab3047a379c7445b41494fb245424359e5c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Consumer Insurance Guide","logo":{"@type":"ImageObject","@id":"https:\/\/consumerinsuranceguide.com\/wp-content\/uploads\/2017\/03\/consumer-insurance-guide-logo.png","url":"https:\/\/consumerinsuranceguide.com\/wp-content\/uploads\/2017\/03\/consumer-insurance-guide-logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/consumerinsuranceguide.com\/wp-content\/uploads\/2012\/06\/auto-insurance-ratings1.jpg","url":"https:\/\/consumerinsuranceguide.com\/wp-content\/uploads\/2012\/06\/auto-insurance-ratings1.jpg","height":283,"width":422},"url":"https:\/\/consumerinsuranceguide.com\/auto\/car-insurance-customer-satisfaction-hits-all-time-high\/","about":["Auto"],"wordCount":756,"keywords":["car insurance"]},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Auto","item":"https:\/\/consumerinsuranceguide.com\/auto\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"Car insurance customer satisfaction hits all-time high","item":"https:\/\/consumerinsuranceguide.com\/auto\/car-insurance-customer-satisfaction-hits-all-time-high\/#breadcrumbitem"}]}]